OpsLink LLC

Privacy Policy

We provide software and mobile services for drilling fluid and operational data management. We are committed to protecting your privacy.

Information we collect

We collect personal information such as your name, email, phone number, company name, and location. We also collect operational oil well and mud engineering data you provide, along with device details, usage data, and cookies. Payment details are processed securely by Stripe; we do not store your full credit card number.

Public website enquiries

When you request a demo, we collect the business contact details and workflow description you submit so we can respond and assess product fit. Please do not include confidential well or customer information in a public website request.

We measure public page activity and demo requests using our own service. Source information can include the public page, referring website domain and bounded campaign labels; campaign attribution is carried between pages in browser session storage. Optional activity measurement respects the browser’s Do Not Track setting. Activity counts have an approximately 90-day retention window. Public form requests have an approximately 180-day retention window; automatic expiry and backup recovery can delay final deletion.

The public site does not currently load third-party advertising or analytics tracking tags. Contact info@opslink.ai to request access, correction or deletion of your demo enquiry.

How we use information

We use this information to operate and improve our services, provide customer support, send important service updates, and support AI features. AI features may send relevant prompts and operational data to OpenAI’s API for processing; some responses are stored by the provider under the feature’s configuration.

Service providers and data retention

We share data with service providers needed to operate the service and when required by law. We store data in MongoDB Atlas with encryption in transit and at rest. Data is retained for 1 year after account closure unless required otherwise by law.

Your requests

You may request access, correction, or deletion of your personal data, and you may opt out of marketing emails.

Contact

Contact OpsLink LLC at info@opslink.ai about this privacy policy or a personal data request.

info@opslink.ai